The participation of citizens to achieve smart people’s case study: Analyzing the use of online-based community complaint channels in Sleman regency. Smart Cities and Regional Development (SCRD) Journal, [S. l.], v. 5, n. 1, p. 69–82, 2021. DOI: 10.25019/scrd.v5i1.97. Disponível em: https://scrd.eu/index.php/scrd/article/view/97.. Acesso em: 4 may. 2024.