On the way to resilient information security management: Business Continuity Management (BCM) for public institutions

Abstract

This article refers to Business Continuity Management (BCM) for public institutions in Germany. Objectives: The main objective is to raise awareness of the importance of robust business continuity planning (BCP) in public institutions. It emphasizes how a well-designed BCP can increase an institution's ability to anticipate potential business interruptions, minimize eventual impacts, resume operations, and ensure basic services during unforeseen events such as natural disasters or pandemics. Prior Work: Reference is made to previous studies and practices dealing with BCM in public institutions. Among these, most are limited to theory and do not deal with BCM from a practical point of view. Many institutions are working with conventional BCM practices, even though new technologies and frameworks are opening up new opportunities. Approach: The method presented here focuses on the practice of BCM application in public institutions. Through case studies and interviews with public officials, approaches are demonstrated that maximize the continuity of public service during unexpected events. The article also highlights the importance of new technologies and data-driven approaches for effective BCM. Results: The results show that effective application of BCM enables public institutions to respond quickly and efficiently to emergencies, minimize their impact, and provide recovery services. It is clear that a proactive, technology- and data-driven approach to BCM contributes significantly to its effectiveness. Value: The value of this article lies in emphasizing the practical application of BCM in public institutions and demonstrating how technology can be used to make BCM practices more effective. For public administrators and politicians, this article can serve as a guide for improving their BCPs and ensuring continued public service even in times of unavoidable disruption.