Overview of smart governance: A new approach to Jambi city policy innovation


  • Rio Yusri MAULANA Faculty of Public Administration, University of Ljubljana, Ljubljana, Slovenia


Smart governance, public services, digital transformation


The concept of the smart city established as a solution of the urban complex problem. The goal of the smart city concept is modern urban management using technical tools that offer state-of-the-art technologies, considering the applicable ecological standards while saving resources and achieving the expected results. In line with this, the government needs to build integrated information, communication and technology services. Therefore, the government has legalized a regulation relating to smart city policy. In 2019, Indonesia introduce The Movement Towards 100 Smart Cities as the jointprograms implemented by Ministry of Communication and Information, Ministry of Home Affairs, National Development Planning Agency and the Presidential Staff Office. The program aims to guide districts / cities in formulating Smart City master plans in order to further maximize the use of technology through digital transformation, both in improving community services and accelerating the potential resources that exists in each local government. Governments need to step up their efforts to fulfil the basic infrastructure needs of citizens, raise more revenue, construct clear regulatory frameworks to mitigate the technological risks involved, develop human capital, ensure digital inclusivity, and promote environmentalsustainability. This article use qualitiative with descriptive approach to examines the state of smart city development in Indonesian local government especially in the aspect of smart governance that have been implemented through 2017-2020, which includes understanding the conceptualisations,motivations, and unique drivers behind (and barriers to) smarty city implementation, which so far contributed to the development of 50 innovation-based applications in the City of Jambi.







How to Cite

MAULANA, R.Y. 2023. Overview of smart governance: A new approach to Jambi city policy innovation. Smart Cities International Conference (SCIC) Proceedings. 8, (Apr. 2023), 321–329.

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